StaffAI Engineer
ServiceTitan, Yerevan, Armenia
The role
You will work on a small, senior AI platform team and partner closely with Product, Architecture, Security, Data Platform, Atlas, and domain engineering teams.
What you will do
What You’ll Build
Agent runtime and workflow execution: Build the runtime for role-specific agents, tool use, delegation, pause/resume, durable checkpoints, retries, and failure recovery. Agents must resume safely without losing state or duplicating side effects.
Typed tools and action contracts: Build deterministic controls around non-deterministic reasoning: governed reads, proposed writes, precondition checks, business invariants, scoped permissions, idempotency, audit trails, and rollback.
Context and memory systems: Build tenant-scoped context assembly, retrieval, freshness controls, provenance, transcripts, artifacts, tool results, and replayable evidence. ServiceTitan systems of record stay authoritative; memory provides context and coordination.