Sr. Product Manager, Internal Tools & Analysis

Overview

We’re hiring a Sr. Product Manager to give a small, senior product team leverage. You’ll own a meaningful slice of the product: the important-but-less-nebulous work that keeps a democracy-facing platform trustworthy and scalable. You’ll also own the internal tools that let our program managers run local campaigns at scale, and the testing and analysis that tells us whether what we shipped actually worked.

You’ll join the team building a new platform that bridges divides to regularly identify what constituents truly agree on and help turn it into effective policy and action. We’re setting a course to create something more engaging to citizens, more persuasive to government leaders and more efficient to scale. On this team you’ll own trust and compliance, internal tooling, and testing and analysis, and you’ll be the product team’s main connection to the program managers who run our deliberation cycles.

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Sr. Product Manager, Internal Tools & Analysis

Change, USA

Overview

Key outcomes

Own the product work that keeps a democracy-facing platform trustworthy: moderation systems and rubrics, privacy and policy obligations (such as GDPR), and the due diligence that comes with a product close to public officials and public decisions.
Own the internal tools and admin layer for our operations team. Much of what they do to scale campaigns, like city research, decision-making, and building materials for local government partners, isn’t productized yet. You’ll partner with a dedicated engineer to change that, treating ops as a core customer.
Be the key liaison to the program managers who run our deliberation cycles. Support and coordinate across campaigns from the product side, from platform setup and audience acquisition through in-cycle monitoring and post-cycle reporting, so we build a cohesive product with them in mind and carry their insights, and those of our decision-maker users, back into what we build.
Own experimentation and analysis: design and run A/B tests, carry testing through after features launch so it doesn’t pile up, instrument cycles, build dashboards, and write up findings the team can act on. Where we rely on LLM-based or human evaluation rubrics, audit them and make sure the signal we trust actually deserves it.
Manage external partners and vendors—paid acquisition partners, tooling vendors, contractors, and other external collaborators—so internal partners aren’t task-switching into vendor coordination.
Connect the pieces across groups, particularly marcoms and program management, so campaigns, launches, and product changes stay coordinated. Take the “par-baked” first pass on analyses and synthesis so product, design, and engineering can move faster.
Handle user inbound requests, monitoring and creating a system to respond and learn from these inputs
Extend the product management and design functions where needed—running discovery, drafting briefs, herding cross-functional initiatives, and bringing things over the line in code with the help of our Claude-centered AI development process.

Sr. Product Manager, Internal Tools & Analysis

Overview

Sr. Product Manager, Internal Tools & Analysis

Overview

Key outcomes

The most important core competencies for the role are

Target experience

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Our evaluation process is as follows

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