Sales Engineer (Video)

Genea, Remote +1

The role

We are seeking a dynamic and technically skilled Sales Engineer to join our team and play a pivotal role in driving the success of our cloud-based physical security solutions, with a focus on video management systems (VMS) and video surveillance. You will act as the bridge between our sales and technical teams, working closely with prospective and existing customers to understand their security needs and demonstrate how our platform can provide secure, scalable, and efficient video surveillance, access control, and unified physical security.

As a Sales Engineer, you will collaborate with sales team members to deliver compelling product demonstrations, design custom solutions, and ensure seamless handoffs for implementation. This role is ideal for someone with a strong technical background, excellent communication skills, and a passion for solving customer challenges.

All jobs

Sales Engineer (Video)

Genea, Remote +1

The role

What you need

Required Skills and Experience

5+ years of experience in a Sales Engineer, Solutions Consultant, or Systems Engineer role in the physical security industry, with at least 3 years focused on video surveillance and video management systems (VMS).
Hands-on experience designing, deploying, or supporting enterprise VMS platforms (e.g., Genetec Security Center, Milestone XProtect, Avigilon, Verkada, Eagle Eye Networks, Rhombus) in on-premises, cloud, and hybrid environments.
Strong knowledge of IP camera technology, including resolution, sensor and lens selection, field of view, pixel density (PPF) for detection, recognition, and identification, low-light/WDR performance, and multi-sensor, PTZ, fisheye, and thermal cameras.
Working knowledge of video standards and protocols, including ONVIF (Profiles S, G, T, and M), RTSP/RTP, and H.264/H.265 and smart-codec compression.
Ability to calculate bandwidth, storage, and retention requirements and to design recording architectures (edge storage, NVR/server, cloud, RAID, and failover/redundancy).
Solid IP networking fundamentals: TCP/IP, subnetting, VLANs, multicast, QoS, PoE/PoE+ power budgets, switching, firewall/NAT and port requirements, and secure remote access.
Understanding of video analytics and AI-driven capabilities (object detection and classification, license plate recognition, people counting, forensic search, and real-time alerting), and the ability to set realistic expectations on accuracy and deployment conditions.
Strong understanding of access control technologies (e.g., RFID, mobile access, biometric systems) and related protocols (e.g., Wiegand, OSDP).
Experience with the broader physical security ecosystem, including how video, access control, intrusion detection, intercom, and visitor management integrate into a unified security operation (e.g., event-linked video, alarm verification, and centralized monitoring).
Familiarity with cybersecurity best practices for connected security devices, including device hardening, encryption in transit and at rest, firmware lifecycle management, SSO/MFA, role-based permissions, and NDAA Section 889-compliant hardware.
Proficient in explaining API integrations, cloud computing concepts, and system architecture.
Ability to conduct site surveys, read and mark up floor plans, and produce camera layouts, bills of materials (BOMs), and system design documentation.
Experience working with security integrators and channel partners, as well as end-user security, IT, and facilities stakeholders.
Demonstrated ability to communicate complex technical solutions to both technical and non-technical audiences.
Proficiency in identifying and addressing customer pain points.
Proven success in driving technical sales processes and maintaining deal momentum.
Ability to travel approximately 30% of the time.

Soft Skills

Excellent verbal and written communication skills.
Confident presenter able to deliver live demos and whiteboard sessions to executive, IT, and security audiences.
Consultative, curious approach to discovery and a talent for translating security risks into business outcomes.
Strong problem-solving skills and a customer-first mindset.
Ability to work independently and as part of a cross-functional team.

Estimated Salary Range: $125K base salary, up to $175K total compensation including commissions and bonuses

The salary range listed is our best estimate based on the role's requirements and market conditions. The final offer may be higher or lower depending on the candidate's experience and qualifications.

Sales Engineer (Video)

The role

Sales Engineer (Video)

The role

What you need

Required Skills and Experience

Soft Skills

Nice to have

Department: Business Development

Pre-Sales Support

Solution Design

Technical Expertise

Sales Collaboration

Post-Sales Handover

Customer Advocacy

About Genea

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