Product & Engineering Operations Director
InvoiceCloud, Boston, MA (Hyrbid 3 days/week in office) +1
What you need
- Experience leading operations, planning, or strategic transformation within a SaaS company.
- Experience within a Product & Engineering organization is a plus.
- Strong business judgment and sufficient Product and Engineering fluency to challenge plans and earn credibility with senior leaders.
- Demonstrated ability to drive outcomes through peers without relying on reporting authority.
- Experience working across US and India teams, including distributed decision-making and execution.
- Ability to translate ambiguity into clear priorities, ownership, and action.
- Strong synthesis and executive communication skills, discretion, and the confidence to offer candid advice.
- Willingness to personally build and run the processes this role owns.
- Strong proficiency in AI tooling in order to execute operations processes efficiently with a bent on automation.
Job Details
We are seeking a Product & Engineering Operations Director to join the Engineering team, reporting to the Chief Technology Officer and serving as a member of the CTO leadership team. This role partners with the CTO and leadership team to turn strategy into coordinated execution, owning quarterly planning, investment visibility, and the department's operating rhythm, and driving coordination and change management for strategic transformation initiatives across Product & Engineering teams in the US and India.