LiveKit, North America +1
We're looking for the first Product Manager for LiveKit Telephony: how AI agents utilize the global phone network. Landlines, mobile networks, and enterprise phone systems already connect nearly every person and business on earth. Making an agent a first-class participant on that network is what turns voice AI from a demo into something that picks up a real phone number and does real work.
Our PM team is small and high-leverage, with each PM coming in to establish the foundations in a new area of the business. Telephony is essential to many of the highest-value voice AI use cases running today: call centers, customer support, healthcare triage, outbound sales, appointment scheduling. A large share of our growth comes from enterprises putting agents on the phone at massive volume, and every one of those calls runs through this product.
You'll shape the direction and roadmap for Telephony alongside the engineering leaders who build it, across both sides of the product. On one side is SIP trunking, where enterprises bring the carriers and phone systems they already have and everything has to interoperate, stay up, and sound good. On the other is LiveKit Phone Numbers, our native offering, where we own the carrier relationships and hand a developer a working number in a couple of clicks.
Going native lets us control the whole path a call takes, which means fewer hops, better audio, and quality we can actually tune. We intend to offer the fastest and best sounding connection an agent can get, anywhere in the world, and you'll decide how quickly we get there and how far the footprint reaches.
This role can be based remotely or in our SF HQ, where you'll be part of a collaborative in-office culture!
The best way to impress us is by trying LiveKit's product, understanding the space, and bringing smart thoughts and opinions to the table.
LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.
LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.
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Posted 3 days ago
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checked 2 days agoSource: the LiveKit Ashby job board. We last checked this job 42 min ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
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