- Technical product background: You've worked as a developer, in DevOps, or on an automation-focused technical product.
- Support analytics: You're familiar with Support performance metrics and have experience using analytics or dashboarding tools such as Hex or Metabase.
- Open-source ecosystem: You have experience working in open-source or community-led SaaS environments.
- Remote-first experience: You've worked in distributed, remote-first teams, ideally within a European startup or scale-up.
Why join us?
At n8n, you'll have the opportunity to shape a growing Support Systems function and define how we scale customer support through AI, automation, and better tooling. You'll lead a team of talented engineers, own a high-impact technical roadmap, and work closely with teams across the company to turn ambitious ideas into real operational improvements.
You'll join one of Europe's fastest-growing startups, where your work will directly influence how we deliver exceptional customer experiences as we grow. With a remote-first culture that values autonomy, experimentation, and continuous learning, you'll have the freedom to build the foundations of an AI-first Support organisation.
Sound like a challenge you're excited to take on?
Apply now – and help us build the future of automation.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.