Engineering Manager, Tech Foundations

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The CRM Engineering team builds the go-to-market platforms and tooling that Airbnb uses to grow and manage its supply. We power the full host lifecycle: acquiring new hosts, onboarding them, and retaining and growing them once they are live. We also build the platforms that connect Airbnb with its wider community, including Hosts, Guests, Local Community Leaders, Government Regulators, and more. We partner with business teams across Homes, Hotels, Services, Experiences, Luxe, API partners, and Co-hosts, as well as Policy, Community, Airbnb.org, and Escalations. Here are a few examples of what we build: