Implementation Architect
Dropbox, Remote - US: Select locations +2
The role
Role Description
As an Implementation Architect at Dropbox, you will help customers successfully configure, implement, and launch Dropbox solutions across SMB, mid-market, and enterprise environments.You will own multiple concurrent implementations, guiding customers through configuration, integrations, identity setup, migrations, testing, enablement, go-live, and post-launch handoff. You will translate agreed solution designs into practical implementation plans, identify risks early, troubleshoot common technical issues, and keep customers and internal teams aligned through delivery.