Who we're looking for
Manychat for Brands is Manychat for influencer marketing.
Influencer marketing has always built awareness. We're making it drive action too. Brand teams and influencer agencies use Manychat for Brands to run DM automation across their whole creator roster. When someone comments on a creator's post to get a link, it lands in their DMs automatically. No more losing interested people at "link in bio."
That gives teams something reach and conversion reports have always skipped: which creators and which posts are actually creating interest. They launch campaigns across dozens of creators, see what works, and double down on the partnerships that bring them customers, not just views. For the creators, brand collaborations become plug-and-play, and the value they generate becomes provable.
The product is young. It went from an idea to live campaigns with design partners and our first customers in a matter of months, and we're now turning that MVP into a product customers love. Those customers and their creators are mostly in the US, and they need someone here who knows the product inside and out and can move it forward with them.
That's this role. You'll be the main point of contact for our US customers and a builder on the core of the product, working directly with the Product Director, our design director, another senior PM, and a small engineering team mostly based in Barcelona.
We're looking for someone who'd rather build than sit in meetings all day. You've started something of your own or been early at a startup. You have an active GitHub. You're curious enough to go figure out how something works instead of waiting for someone to explain it. And you can take a customer conversation on Monday and have a prototype in front of them by Thursday.
What you'll bring
- 5+ years of product management experience.
- B2B product experience is a must, whether at your own startup or inside a larger company. Our users are brand and agency teams, and their needs are B2B needs: roles and access, approvals, client reporting, budgets.
- Entrepreneurial experience. You've founded something or been early at a startup, and you know what it means to do whatever the product needs that week.
- You build. You have a public GitHub with commits in the past 12 months, and you've taken a prototype or tool from idea to something people actually use.
- AI is a core part of how you work, not an occasional assist: prototyping, research synthesis, analysis, and automating your own repetitive work.
- You're good in front of customers. You can run a kickoff call, hear hard feedback without getting defensive, help with support, and turn all of it into what gets built.
- You write clearly. Specs, customer updates, decision docs. A lot of this job is writing.
- You're curious and low ego. You go find out how things work, and you're comfortable making a call with incomplete information.
- You're based in NYC and can be in the office 2 days a week to start. Some weeks will be more remote, but coming in is part of the job. Your mornings overlap with our team in Barcelona.
- You're up for travel to Barcelona about once a quarter, and possibly more often in your first few months.