Software Engineering Manager/Tech Lead, Maven Voice

The role

We’re looking for an Engineering Manager/Technical Lead to help build Maven AGI’s Voice Agent platform.

Maven Voice enables enterprise customers to automate real customer conversations through AI agents that can understand intent in real time, respond naturally, handle interruptions, execute workflows, and seamlessly hand conversations off to human agents when needed.

This is a technical leadership role that combines people mentorship, product execution, and strong engineering judgment. You will support managing our team of engineers working across real-time voice infrastructure, conversational AI, agent orchestration, integrations, and customer-facing product experiences.

You will partner closely with Product, AI/ML, Design, Customer Success, and other engineering teams to turn complex customer needs into reliable, scalable product capabilities. You’ll also work directly with enterprise customers and internal stakeholders to understand voice workflows, contact-center environments, and technical constraints, then help the team deliver solutions that work in production at scale.

Posted pay

$185K–$235K

a year

Compared with similar jobs

This base pay is near the median for senior software engineering jobs in the Bay Area.

Median: $213K a year
Other jobs in the group: 1,609

We compare the middle of each posted range. This is base pay as posted. The group does not include this job.

Location

Boston +1

Work type

Hybrid

Level

Senior, manager

Experience

7+ years

Posted

Oct 8, 2026

Last check

10 h ago

Job type

Software engineering

The role

We’re looking for an Engineering Manager/Technical Lead to help build Maven AGI’s Voice Agent platform.

What you will do

What you’ll do

Manage and co-develop with a team of software engineers building Maven’s Voice Agent platform
Partner with Product and Design to define scope, sequencing, and technical approaches for new Voice capabilities
Partner closely with other technical leads to align architecture, engineering priorities, and execution
Help onboard engineers as the Voice team grows
Balance customer commitments, product velocity, platform reliability, and longer-term technical investments
Communicate technical risks, trade-offs, dependencies, and progress across the organization
Build strong partnerships across Engineering, Product, AI/ML, Customer Success, and Go-to-Market teams
Improve engineering processes while keeping the team fast, pragmatic, and focused on shipping high-quality products
Build a culture of technical ownership, experimentation, and continuous improvement

Technical and product responsibilities

Guide the design, development, and operation of real-time voice and conversational AI systems
Lead engineering efforts across voice agents, conversation orchestration, telephony integrations, and customer workflows
Help the team build responsive, natural conversational experiences that handle interruptions, changing context, accents, languages, and unpredictable user behavior
Partner with AI/ML teams to integrate speech recognition, text-to-speech, LLMs, and other AI models into production voice experiences
Drive improvements in latency, reliability, call quality, scalability, and overall user experience
Guide integrations with telephony and contact-center infrastructure, including SIP, PSTN, WebRTC, Twilio, Genesys, Cisco, RingCentral, Zendesk Talk, and similar platforms
Build systems that allow AI agents to execute real-world workflows such as account updates, transactions, scheduling, refunds, and other customer actions
Ensure voice conversations can transition smoothly to human agents with the appropriate context, transcripts, summaries, and interaction history
Establish strong observability and debugging practices for distributed, real-time systems
Partner with customer-facing teams to investigate production issues and turn customer feedback into durable product improvements
Help define technical architecture and engineering standards as the Voice platform scales across customers and use cases
Evaluate and adopt technologies that improve voice quality, developer velocity, reliability, and product performance

Software Engineering Manager/Tech Lead, Maven Voice

The role

Software Engineering Manager/Tech Lead, Maven Voice

The role

What you will do

What you’ll do

Technical and product responsibilities

What you need

How you show up

Pay and benefits

About Maven AGI

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Company facts

Interview questions

Maven AGI

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