Solutions Architect
Maybern, New York Office
What you will do
- Support Client Implementations: Own onboarding and configuration work for a book of clients, with a focus on straightforward implementations and well-defined use cases. Partner with senior Solutions Architects on more complex or ambiguous cases.
- Translate Business Requirements: Conduct discovery with clients to understand their fund structures, workflows, and operational needs. Map those requirements to how Maybern's platform can be configured to meet them.
- Escalate and Collaborate: Bring harder edge cases to the team. Participate in collaborative problem-solving with teammates across Solutions Architecture, Product, and Engineering.
- Contribute to Enablement: Help develop internal resources on technical topics, including walkthroughs, models, and presentations that support the broader team.
- Partner with Product: Surface patterns from client work to inform product feedback and feature gap documentation.