Senior Product Manager

Who You Are

You thrive on creating structure, communicate clearly, and can plug into a new team with almost no hand-holding. You quickly build the product knowledge and processes needed to get everyone rowing in the same direction.

What We’re Looking For

• 5+ years of experience in product management with a strong technical foundation.
• Demonstrated ability to write clear, concise PRDs and specs.
• Process driven and fluent in product methodologies, project management tools, and shipping fast with high quality.
• Comfortable using SQL, dashboard tools, and working with analytics teams.
• Proven success managing API integrations and working with external vendors to unlock new capabilities.
• Superb communicator with a knack for explaining complex things simply.
• Thrives in startup environments: resourceful, autonomous, and ready to work in a high-intensity environment with minimal guidance.
• Experience in the automotive industry
• Lives in or willing to relocate to Austin, TX — 3 days a week in our office (we’re building something real, together).

What makes you stand out (Nice to haves)

• Familiarity with modern AI/ML tools (e.g., LLMs, embeddings, vector DBs) and how they can drive product development and automation.

Experience running usability studies, gathering qualitative insights, and validating product-market fit.

• Previous software engineering experience.
• Deep knowledge of automotive dealership operations, CRMs, and customer lifecycle in car sales or service.
• Experience scaling AI or automation-based products in high-touch industries (e.g. healthcare, logistics, customer support).

• Equity participation through stock options.
• Fully paid health, vision & dental insurance for employees.
• Flexible PTO and hybrid schedule (3 days / week in downtown Austin).
• Free lunches, parking stipend provided, team events, and a casual, but get things done culture.

Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.

Mia is an EVerify employer.

• Compensation for this position will be competitive with current market rates and reflective of the candidate's experience, skills and qualifications.

Mia is the AI communication platform for car dealerships. We answer and act on every inbound call, text and web lead so dealers stop losing service appointments and sales to voicemail. Franchise dealers and some of the largest dealer groups in the country run on Mia.