Solutions Engineer
Momentic, San Francisco
What you will do
- Lead technical discovery and demos with engineers, QA teams, and engineering leaders.
- Own technical POCs alongside AEs: define success criteria, refine technical requirements, resolve blockers, and help customers reach an informed decision.
- Run customer onboarding and implementations, from initial test coverage through CI/CD integration.
- Be a trusted technical advisor: answer deeply technical questions, explain product behavior and tradeoffs, and recommend testing approaches that fit each customer’s needs.
- Own the technical customer relationship from evaluation through implementation and ongoing adoption, helping teams resolve blockers and make sound testing decisions. Partner with engineering when deeper investigation is needed.
- Bring customer feedback and implementation lessons into product and engineering.
- Help build our solutions engineering practice. Improve demos, onboarding, implementation, and troubleshooting, and build tools and automations that make customer work more effective.