Lead the data migration, configuration, and testing of OpenGov cloud software for the
most complex government implementations across the United States
Perform configuration reviews across the team, validating that platform setup aligns with
documented requirements, product best practices, and long-term maintainability before
go-live
Perform data reviews, validating migrated data for completeness, accuracy, and integrity,
and reconciling source-to-target data so the product reflects trusted, audit-ready
customer data
Own complex customer data migration end to end, including database schema mapping,
ETL tool configuration, and advanced scripting, to ensure the product is populated with
accurate, validated data
Confirm and pressure-test customer requirements across both configuration and data,
resolving ambiguity and advising customers on the optimal solution design
Design and execute comprehensive test scenarios that validate the configuration and
migrated data produce accurate, expected outcomes prior to go-live
Serve as the primary technical point of contact for government / customer stakeholder
like Budget Directors, IT personnel, and decision-makers, guiding them through the
deployment and integration process
Identify recurring customer pain points and partner with cross-functional teams to
simplify, enhance, and automate processes that improve customer workflows and
delivery efficiency
Mentor and coach Associate and mid-level Implementation Engineers, reviewing their
configuration and data work and helping accelerate their technical growth
Define and improve implementation standards, templates, playbooks, and reusable
tooling that increase the quality, consistency, and speed of delivery
Partner closely with the Project Management, Customer Success Management,
Data/Integration, and Product teams to ensure a consistent customer experience, and
channel field feedback into the product roadmap