Customer Engineer

As a Customer Engineer, you'll be the technical quarterback for OpenRouter's enterprise sales cycles. You'll partner with account executives to conduct discovery, deliver compelling demos, architect solutions, and overcome technical objections. You'll be the trusted technical advisor who helps prospects understand how OpenRouter solves their specific AI challenges.

This role sits at the intersection of sales, engineering, and product—you'll need to be equally comfortable in customer meetings, building demo environments, and providing product feedback to engineering.

• Lead technical discovery calls to understand the prospect's AI/ML architecture, use cases, and requirements
• Develop expertise in OpenRouter’s products and solutions, and how they can be leveraged to solve business problems
• Assess technical fit, including API integration, model requirements, data residency needs, and compliance requirements