Customer Engineer, APAC
OpenRouter, Remote (APAC) +1
The role
As a Customer Engineer, you'll be the technical quarterback for OpenRouter's enterprise sales cycles. You'll partner with account executives to conduct discovery, deliver compelling demos, architect solutions, and overcome technical objections. You'll be the trusted technical advisor who helps prospects understand how OpenRouter solves their specific AI challenges.
This role sits at the intersection of sales, engineering, and product—you'll need to be equally comfortable in customer meetings, building demo environments, and providing product feedback to engineering.
This foundational individual-contributor role supports OpenRouter’s expanding APAC footprint. While the primary focus is pre-sales, you’ll also have additional Customer Support and Customer Success responsibilities as we build out a regional team.
What you will do
- Lead technical discovery calls to understand prospects’ AI/ML architecture, use cases, and requirements, and assess technical fit across API integration, model requirements, data residency, and compliance.