Product Manager - Agent Trust

The Fraud team is building the largest network of trusted identities in the US. We help customers onboard legitimate users and stop bad actors before they cause downstream harm. Our products span the risk lifecycle: Identity Verification and Monitor for onboarding and compliance, and Protect, our fraud intelligence platform.

We are extending that network to AI agents. Agents are starting to open accounts, link accounts, move money, and transfer between wallets for consumers. The protocols forming around them standardize how an agent identifies itself and what it may do, and leave the question of whether to trust it to the business on the receiving end. Agent Trust, our Know Your Agent (KYA) product, answers it, on top of the identity, consent, and risk infrastructure Plaid already runs.

You will take over Agent Trust: the decision on whether an action an AI agent takes on a financial account can be trusted. You will define how Plaid identifies agents, verifies the people behind them, and evaluates what they are authorized to do, and how that connects to portable identity, reusable KYC, and consumer permissions. You will sell that decision to financial institutions and to Plaid customers, and you will carry Plaid’s requirements into the standards bodies shaping this space, with the fraud engineering and data teams behind you.