Technical Account Manager

This is a Technical Account Manager role. You will own enterprise and mid-market accounts from deal closure through adoption and expansion, serving as the technical partner customers trust and the person watching for where each account can grow larger. This is a hands-on and technical role with a strong commercial edge — you'll be building trust with customers, getting into the product yourself, and owning the number on your accounts.

You will sit where customer needs, product, and execution meet: configuring the platform, standing up agents, and turning what you learn in the field into a better product and a bigger book. The role begins as an individual contributor position; a strong revenue track record and technical fluency will both matter as your book grows.

This is a role that builds the playbook rather than inherits it. Outtake is early enough that a lot doesn't exist yet, and you will be expected to build the practices that define how customers succeed on the platform.