Backend Engineer - Consumer & Commerce
Plaud, Palo Alto, CA +2
What you will do
- Design, build, and ship the batch transcription and streaming ASR API services on Plaud's developer platform — owning the full stack from inference API design and model service integration through authentication, rate limiting, versioning, and developer documentation.
- Deploy and operate the STT services across all 4 global regions; establish on-call rotation, monitoring, alerting, and SLO governance from launch; lead incident response and post-mortems.
- Architect for high-concurrency, low-latency MaaS-style workloads — streaming/real-time protocols (WebSocket/gRPC), async job pipelines for batch transcription, autoscaling, and cost/latency optimization — benchmarking against SOTA inference API providers (e.g., Deepgram, AssemblyAI, Google STT).