Senior Product Manager

Plentific, London Office

The role

We are hiring a Senior Product Manager to own a core product surface on our platform. This spans diagnostics, intake, scheduling, status updates, and communications across web, mobile, messaging, WhatsApp, SMS, chatbot, and voice channels, together with the hand-offs into the operational workflows behind them.

You will sit in the Product team and report to the Head of Product. You will work closely with design, engineering, data, operations, customer teams, and AI specialists to build product experiences that are simple, reliable, and practical to operate.

All jobs

Senior Product Manager

Plentific, London Office

Posted pay

Pay not posted

Location: London Office
Work type: Hybrid
Level: Senior
Experience: 6+ years
Posted: Sep 28, 2026
Last check: 10 h ago
Job type: Product management

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Plentific

Open tech jobs: 9
With posted pay: 0%

About Plentific: funding, hiring and pay

Plentific

About Plentific: funding, hiring and pay

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The role

What you need

Requirements

Product management experience in B2B SaaS, marketplace, workflow, healthtech, proptech, fintech, or another regulated or operational domain.
Demonstrable experience building native mobile app products, including ownership of a native iOS or Android app from discovery through release and ongoing iteration.
Demonstrable experience shipping AI-powered product features from prototype to production, including controlled rollout and post-launch iteration, ideally across conversational AI, voice agents and telephony, workflow automation, decision support, diagnostics, or intelligent self-service.
Strong working knowledge of multimodal models, LLM capabilities and limitations, prompt engineering, tool calling, embeddings, RAG, and AI observability.
Fluency with evals: defining what good output looks like, building eval sets to check that outputs meet the required format and quality, and using the results to improve the solution.
Hands-on fluency with agentic prototyping and AI-assisted product development tools, such as agentic IDEs and prompt-driven prototyping environments, used to produce testable prototypes.
Working knowledge of low-code automation platforms such as n8n, Tray.io http://Tray.io, Workato, or Zapier, enough to prototype workflows, scope feasibility, and direct engineering, without owning production builds yourself.
Sound understanding of AI risk in production, including hallucination, retrieval failure, automation bias, latency, cost, drift, privacy, and human escalation.
Excellent written and verbal communication across technical, non-technical, and senior stakeholders.
High ambition and a strong bias for action, with the drive to deliver a large roadmap at pace and a positive, can-do attitude.

Experience and qualifications

6+ years of product management experience, including ownership of customer-facing product surfaces from discovery through launch and iteration.
Experience working closely with engineering, design, data, operations, customer success, and senior stakeholders.
Experience with products that involve scheduling, logistics, case management, customer support, field operations, regulated workflows, or high-volume service journeys.
Located in London and able to work from our London office on a hybrid basis.
Right to work in the United Kingdom.

Senior Product Manager

The role

Senior Product Manager

The role

What you need

Requirements

Experience and qualifications

Product strategy, discovery, and delivery

AI-native Product development

Pay and benefits

About Plentific

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