Lead Forward Deployed Product Manager
Pylon, NYC or Palo Alto (in office)
The role
Every customer runs their mortgage business a bit differently. They have their own systems, teams, and ways of serving borrowers, and Pylon only works if it fits into how they actually operate.
We’re hiring a Lead Forward Deployed PM to embed with our most strategic customers, learn their business from the inside, and build Pylon into the way they work. You’ll spend time with their loan officers, operations teams, and engineers, figure out how loans really move through the organization, and map out how to put Pylon at the center of it.
This is a senior role. You’ll work directly with customer executives and technical leaders, take charge of complicated, high-stakes projects, and push them to real results, even when that means asking customers to change how they work.