Engineering Manager, Platform
Redis, Canada
What you will do
- Lead, support, and grow a team of engineers through clear expectations, regular feedback, coaching, and career development
- Own the team's execution and outcomes, from planning and prioritization through delivery, production operation, and continuous improvement, with accountability for tactical results over the coming quarters
- Translate broader cloud platform strategy and organizational priorities into operational plans, team objectives, and a pragmatic roadmap
- Allocate people and resources to meet schedules and goals while managing capacity, dependencies, and changing priorities
- Execute workforce, capacity, and operating-cost planning in partnership with engineering leadership
- Establish clear ownership and operating practices for platform services, including service APIs, Kubernetes controllers and operators, deployment automation, configuration, upgrades, and lifecycle management
- Guide technical decisions and architectural tradeoffs, working closely with senior individual contributors and ensuring designs align with the established cloud platform direction
- Drive reliability through SLAs, SLOs, KPIs, observability, operational readiness, incident response, post-incident learning, and reduction of recurring operational work