Staff Engineer, Platform & Systems

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

We’re looking for a Principal/Staff Engineer to help own the technical direction of our core platform. This is a staff-level IC role for someone who thrives in ambiguity, moves fast, and raises the bar for everyone around them.

You’ll work across systems, infrastructure, and product surfaces partnering closely with engineering, product, and leadership to scale what’s already working and build what’s next.

This is not a “ticket taker” role. You’ll define problems, design solutions, and ship.