Second Nature, Remote
At Second Nature, our people are our greatest differentiator. To build an industry-changing business, we don’t just need talent; we need an environment where high standards, continuous improvement, and customer obsession are the default.
Excellence is not a destination – it is how we show up every day. In twenty years time, we want every single employee to look back to their time at Second Nature and say: This is where I did my very best work. Where I grew the most. Where I pushed myself beyond what was comfortable. ✨
Resident Onboarding is is where every resident relationship with Second Nature begins, and the onramp to our market-leading Resident Benefits Package. Few parts of the company have a more direct effect on revenue.
This role owns Resident Onboarding Lift, the onboarding product we built jointly with AppFolio and deliver exclusively to AppFolio property managers. Our partnership with AppFolio is one of the most important relationships at Second Nature, and converting partnership bookings into enrolled, revenue-generating clients is one of our top company priorities. You will own the product side of that work.
Our AppFolio joint product is the whole job here, not one segment of it. You will come to know their platform, their roadmap, and their property managers as well as you know our own, and you will spend as much time with mutual AppFolio-Second Nature customers as you do with our engineering team. You will drive our joint roadmap in partnership with your peers at Appfolio, as well as Appfolio and Second Nature senior leadership.
This is an individual contributor role with real ownership. You will not have direct reports. Your influence comes from the quality of your thinking, the trust you build with engineering, go-to-market and the Appfolio team, and your willingness to be the most credible advocate for Resident Onboarding in every room, including the ones where you are the only product person present.
Not everyone meets 100% of the qualifications. If you believe you can own this product and scale it aggressively, apply.
🏴☠️ Pirate Ship; not a cruise ship. Bias towards action.
💪 Massive Growth takes massive growth. We embrace challenges to increase our impact.
🥧 Grow the Pie. We focus on results so our customers & their customers win. Triple Win!
💜 Purple Heart. We put the team before ourselves.
🤝 Extreme Ownership. See something? Say something; right the ship to get us on course.
🙌 Be a moment maker. We aim to shatter the status quo.
This is a remote-first, work-from-home position. To be successful in a remote role at Second Nature, you must:
WHY SECOND NATURE?
🩺 Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
📍 Location: Work Remotely from anywhere in the US
📆 Flexibility: Open PTO and sick days
🤩 Culture: Diverse, inclusive, supportive, and growth-focused
🚀 Growth: Be part of a fast-growing team building a new category and making a real difference
💻 The Product: Award-winning, customer-loved platform that truly delivers on our mission
Everything else in life has gotten convenient. You can get a ride, buy anything, or answer any question in a few taps. Renting hasn't caught up. Setting up utilities, buying renters insurance, changing air filters, scheduling pest control: all still a chore.
Second Nature built the world's first Resident Experience Platform to fix that, making resident onboarding, resident services, and ancillary revenue effortless for property managers. Join 200+ people turning that friction into wins for residents, property managers, and investors, creating the ultimate Triple Win! 🔥🔥🔥
Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.
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Source: the Second Nature Ashby job board. We last checked this job 22 min ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
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