At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
The Senior Product Manager, Operations & Commercialization owns products that make Serve’s fleet welcome in neighborhoods, reliable in service, and delightful for customers and partners. This role translates the needs of the public, operators, field teams, merchants, customers, and delivery partners into capabilities that improve delivery quality, fleet utilization, and the cost of robot revenue. Partnering with Operations, Growth, Engineering, Autonomy, Data, Safety, and commercial teams, this PM drives products from discovery through launch and iteration, using evidence and field insight to focus on the highest-impact improvements.