Senior Software Engineer
Solidroad, San Francisco
The role
San Francisco · Full-time · In-person
We're looking for a senior engineer who sees this role as more than just a job. It should feel like signing up for a job and a hobby. Or a job and a triathlon. Or a job and an advanced language course. You’ll shape our technical decisions, own major parts of our product, mentor your teammates, and push yourself in ways you might not expect. It’ll stretch your skills and fill your life in a deeply rewarding way. You’ll write impactful code (full-stack, frontend, backend, AI integrations; it's all on the table), and make critical decisions about architecture, tooling, and product direction.
There will be challenging moments, but also regular moments of genuine "wow, we built that" pride.
What you'll actually do day-to-day
- Lead Development of Advanced Prompt Engineering and Retrieval Pipelines
Architect and build scalable solutions handling thousands of customer conversations daily across integrations like Zendesk, Intercom, and Salesforce. You’ll leverage cutting-edge generation pipelines to deliver rapid insights, accurate analysis, and meaningful customer interaction scoring.