- 5+ years of product management or related industry experience
- Demonstrated track record building for expert users, with a strong intuition for delivering the right solution for the right problem at the right time
- Direct, hands-on experience with the LLM product stack: RAG, prompt engineering, evals, model selection trade-offs, latency versus quality decisions, and hallucination mitigation.
- Strong instincts for what makes AI features get used versus abandoned. You have opinions on onboarding, default behaviors, engagement expansion, and correcting the failure modes that erode trust.
- Executive-grade written and verbal communication. This team operates in a tight loop with the CEO, President, CTO, and other executives, and the ideal candidate will navigate the different stakeholders with ease.
- Have hands-on experience driving action in ambiguous spaces.
- Cybersecurity, security operations, IT operations, or observability product experience.
- Hands-on experience with agentic systems: tool-calling, multi-agent orchestration, MCP, or similar.
- Experience with AI governance, data loss prevention, or acceptable-use policy enforcement.
- MSP or MSSP channel product experience, including multi-tenant and partner-delivered motions.
In the United States, the base salary for this role ranges from $162,000 to $270,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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What does remote mean at Sophos? Sophos supports flexible ways of working, with many roles offered remotely and others working in a hybrid model. For remote roles, you may work remotely within the location specified in the job posting. Candidates must reside in and be authorized to work in that location. Our teams collaborate across locations and time zones, using technology to stay connected and deliver results.
Our Commitment To You
Sophos welcomes applicants with diverse experiences, perspectives, and backgrounds. We believe great ideas come from different ways of thinking, and we are committed to building a workplace where people can contribute, grow, and succeed.