IT Engineer

Tarro, Manila +2

What you will do

Provide front-line support and administration for our corporate technology, applications, and hardware using service management systems
Participate in the design, implementation, automation, and/or maintenance activities of corporate technology, applications, and hardware, as well as line-of-business applications
Participate in the employee onboarding and offboarding process (setting up accounts, issuing and retrieving hardware, assisting with onboarding support requests, etc.)
Participate in technology and platform support incidents as part of an incident response team
Resolve and analyze root causes of issues escalated by IT Operations and other staff