Principal Consultant - Education Cloud Architect

• Bachelor's degree in Computer Science, Information Systems, Business, Education Technology, or related field.
• 7+ years of Salesforce platform experience.
• 3+ years serving as a Solution Architect, Technical Architect, Lead Consultant, or equivalent leadership role.
• Deep expertise in Education Cloud and higher education business processes.
• Strong understanding of Education Cloud data architecture, including person accounts, relationships, affiliations, academic structures, and student lifecycle management.
• Experience designing enterprise-scale Salesforce solutions involving multiple clouds, integrations, and complex data migrations.
• Proven experience developing enterprise data models, security architectures, and integration frameworks.
• Strong understanding of Salesforce platform capabilities, declarative architecture, Flow, OmniStudio, Experience Cloud, and related technologies.
• Exceptional communication, presentation, stakeholder management, and consulting skills.
• Ability to translate complex business requirements into scalable technical solutions and strategic roadmaps.

• Salesforce Education Cloud Consultant Certification.
• Salesforce Application Architect Certification.
• Salesforce System Architect Certification.
• Salesforce Data Cloud Consultant Certification.
• Experience with Student Information Systems (SIS), ERP platforms, and higher education technology ecosystems.
• Experience leading enterprise data migration and modernization initiatives.
• Experience supporting pre-sales activities, solution estimation, and executive presentations.
• Strong understanding of Agile delivery methodologies and large-scale program execution.

Summary

TELUS Digital Salesforce Practice is seeking an experienced Education Cloud Architect to lead the design and delivery of transformative Salesforce solutions for higher education institutions. This individual will serve as a trusted advisor to executive stakeholders, providing strategic guidance and architectural leadership across the Salesforce ecosystem.

As an Education Cloud Architect, you will be responsible for defining scalable solution architectures, leading discovery and design workshops, developing implementation roadmaps, and ensuring successful delivery of Education Cloud programs. You will partner with client leadership teams to align technology investments with institutional goals while driving best practices across data architecture, integration strategy, governance, security, and user experience.

The ideal candidate combines deep Education Cloud expertise with strong consulting, leadership, and communication skills and has a proven track record delivering enterprise-scale Salesforce transformations.

• Strategic Leadership – Ability to establish a long-term vision and technology roadmap that aligns with institutional goals and business outcomes.
• Client Partnership – Trusted advisor capable of developing executive-level relationships and guiding organizations through complex transformation initiatives.
• Team Leadership – Ability to mentor, coach, and develop high-performing delivery teams while fostering collaboration across functions.
• Innovation and Problem Solving – Demonstrates creativity and strategic thinking when addressing complex business and technical challenges.
• Accountability and Ownership – Takes responsibility for solution quality, delivery success, and client outcomes.
• Character and Service – Leads with integrity, empathy, resilience, and a commitment to helping clients, colleagues, and communities succeed.