Wait…
The role
We’re looking for an Operations Engineer to join our team during an exciting phase of growth. In this role, you’ll be responsible for monitoring systems, executing runbooks, and coordinating with on-site teams and engineering when escalation is needed, working closely with cross-functional partners to support business objectives while upholding our standards for excellence, collaboration, and impact.
This is an on-site role operating on a rotating 12-hour shift schedule (days OR nights), with alternating 3-day and 4-day work weeks.
What you will do
- Monitor customer environments in real time across TensorWave data centers using monitoring and observability platforms
- Track key health indicators including GPU utilization, node availability, network performance, storage health, and Kubernetes cluster status
- Identify anomalies, degradations, and emerging issues before they escalate into customer-impacting events
- Maintain situational awareness of active customer workloads, scheduled maintenance windows, and known issues across the fleet
What you need
- 1–3 years of experience in a NOC, operations center, technical support, systems administration, or similar infrastructure operations role
- Experience monitoring production infrastructure using observability tools (Grafana, Datadog, Prometheus, or similar)
- Foundational Linux systems administration skills with the ability to navigate systems, read logs, and execute diagnostic commands
- Basic understanding of networking fundamentals including TCP/IP, DNS, and VLANs
- Experience following operational runbooks and structured triage procedures in a production environment
- Strong written communication skills, particularly the ability to write clear incident updates and escalation summaries under time pressure
- Demonstrated ability to stay calm, prioritize effectively, and work methodically during high-pressure situations
- Familiarity with ticketing and incident tracking systems (PagerDuty, Jira, ServiceNow, or similar)
- Willingness to work shift schedules including nights, weekends, and holidays as part of a 24/7 coverage model
- Ability to work a rotating 12-hour shift schedule (8AM–8PM or 8PM–8AM), alternating between 3-day and 4-day work weeks on a repeating cycle; candidates must be comfortable with either day OR night shifts as part of standard rotation.
Nice to have
- Experience in a customer-facing operations role at a cloud provider, managed services provider, or colocation facility
- Exposure to GPU infrastructure, HPC clusters, or AI/ML compute environments
- Familiarity with Kubernetes concepts and basic container troubleshooting
- Scripting ability in Python, Bash, or similar for basic automation and log analysis
- Experience with high-performance networking concepts (RDMA, InfiniBand, or RoCE)
- Background working across multiple geographically distributed data center sites
- Relevant certifications (CompTIA Server+, Linux+, RHCSA, CCNA, or equivalent)
Data Privacy Notice
By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.
Pay and benefits
- Stock Options
- 100% paid Medical, Dental, and Vision insurance for Employees
- Company Health Savings Account Contributions
- 100% paid Short Term and Long Term Disability Insurance for Employees
- Life and Voluntary Supplemental Insurance Options
- Other Insurance Options, such as Pet & Legal Insurance
- Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness Support
- Flexible Spending Account
- 401(k)
- Employee Assistance Program
- Flexible PTO
- Paid Holidays
- Parental Leave
- Other In-Office Perks
About TensorWave
Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure.
Legal notes
TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law.
Reasonable Accommodations
TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact accomodations@tensorwave.com.
Employment Eligibility
All offers of employment are contingent upon verification of identity and authorization to work in the United States, as required by law.
Background Checks
Where permitted by law, employment may be contingent upon the successful completion of a job-related background check.
Similar jobs at other companies
CoreWeaveNew York, NY/ Livingston, NJ +1
$109K–$145K / yr
Posted Aug 18, 2026
$157K–$302K / yr
Posted Sep 15, 2026
VectaraUS Remote - Bay Area Preferred +3
Pay not posted
Posted Mar 25, 2026
CoreWeaveWashington, DC / Livingston, NJ +2
$83K–$110K / yr
Posted Dec 2, 2025
$83K–$110K / yr
Posted 18 days ago
CoreWeaveBellevue, WA / Sunnyvale, CA +2
$83K–$110K / yr
Posted 25 days ago
Source: the TensorWave Ashby job board. We last checked this job 9 h ago. We first saw it 3 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
- Open tech jobs
- 17
- With posted pay
- 0%