Senior Embedded Field Reliability Engineer

Our installed fleet is growing faster than our next-generation design can ship. The first-generation hardware has known electrical and integration limitations that show up in the field, and our core embedded team is focused on the long-term redesign.

We’re looking for a Senior Embedded Field Reliability Engineer to own the health of today’s installed units. Your mission: keep every deployed scanner alive and recoverable, reduce customer-facing issues, and feed real field data into the redesign. This is a sustaining role for someone who gets satisfaction from keeping an imperfect product working brilliantly in the field - not from starting over on a clean sheet. You’ll partner closely with customer support and the embedded R&D team, and you’ll spend real time on-site with customers.