Technical Account Manager - Federal

Your mission

As a Technical Account Manager in our Federal Civilian Client Success team, you'll guide our most strategic government customers in building and scaling enterprise automation and Agentic AI programs. Your role will be critical in ensuring federal agencies achieve maximum business value from the UiPath Platform by serving as both a trusted technical advisor and hands-on technical expert.

You will work across all levels of government organizations—from developers and architects to operational leaders and executive stakeholders, helping customers solve complex technical challenges, accelerate adoption, and realize measurable outcomes. This role is ideal for a highly technical, customer-facing professional who thrives in ambiguity, enjoys solving difficult problems, and is comfortable both advising and directly contributing to technical solutions when needed.

What you'll do at UiPath

• Build and deliver working POCs, agent prototypes, and automation accelerators directly within federal customer environments to fast-track agentic adoption while ensuring compliance with government security requirements.
• Candidates must be authorized to work in the United States for this role
• Develop reusable POC templates, deployment accelerators, and agentic solution patterns that the CS organization can replicate across the federal civilian portfolio.
• Own the technical success of strategic federal civilian customers, serving as the primary technical advisor throughout their UiPath journey.
• Provide proactive technical guidance to mature automation and Agentic AI programs, helping federal agencies expand their vision of what is possible with the UiPath Platform while driving measurable adoption, mission outcomes, and value realization.
• Assess customer environments, identify technical risks and opportunities, and independently drive actions that result in accelerated adoption, reduced risk, and measurable mission value.
• Guide to platform architecture, infrastructure planning, deployment strategies, upgrades, performance optimization, and troubleshooting activities within government security frameworks.
• Conduct technical health checks and maturity assessments, identifying opportunities to improve scalability, governance, reliability, and adoption in compliance with federal standards.
• Deliver technical advisory services while also providing hands-on support, solution development, proof-of-concept creation, troubleshooting, and code reviews when appropriate.
• Partner with customer technical teams to design solutions leveraging automation, AI, orchestration, integrations, and emerging agentic capabilities that meet federal compliance requirements.
• Collaborate closely with Product Support, Product Management, Engineering, Professional Services, and Solution Engineering to resolve complex customer challenges.