Are you passionate about understanding and fulfilling every customer’s need at the right time, on the right surface, with the right experience? Do you get excited by the idea of building intelligent systems that combine real-time data, ML, and scalable infrastructure to power personalized actions for millions of customers? If so, the Customer Relationship Management (CRM) team is for you!
We are looking for software engineers to help us reimagine how Amazon discovers, understands, and addresses customer needs across journeys. Our systems power decision-making at scale - ingest billions of events, infer latent customer signals, and make intelligent decisions that enhance customer experience, trust, and business outcomes. We partner with central science teams to bring state-of-the-art ML into production and build modular systems that allow fast iteration and experimentation.
The ideal candidate will bring strong software engineering skills, a deep sense of ownership, and the ability to thrive in a high-ambiguity, high-impact space. You should be excited about diving deep into distributed systems, designing extensible architectures, and building mechanisms to measure success.
This is a rare opportunity to shape the intelligence fabric that powers the next generation of personalized customer experiences at Amazon.
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle – 168,100.00 - 227,400.00 USD annually