Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
- Experience with lab-based user testing, remote testing, iterative prototype testing, survey design, and usage of multiple methods within a study
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
- Experience making business recommendations and influencing stakeholders
- Knowledge of quantitative data analysis and statistics
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
- 5+ years of experience leading end-to-end user research programs with demonstrated business or product impact.
- Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
- Experience building complex software systems that have been successfully delivered to customers, or experience in machine learning, data mining, information retrieval, statistics or natural language processing
- Experience with UX Research in non-US markets
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites, or experience in similar environments
- Experience developing strategies that influence leadership decisions at the organizational level
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin – 152,200.00 - 205,900.00 USD annually
USA, WA, Bellevue – 152,200.00 - 205,900.00 USD annually
