At Amazon, we're working to be the most customer-centric company on Earth. We aim to delight our customers at every stage of their journey, from finding what they need and want, to deciding how and when they want to get it, to purchasing, managing, receiving, reordering, and returning. To deliver on our customer promises of low prices and fast delivery, we rely on an incredible system of businesses, facilities, processes, vehicles, technology and—above all—people. This is Amazon Delivery.
The Amazon Delivery Experience team leverages the power of design to create an engaging, safe, and efficient experience for our many partners, associates, managers, operators, and customers. We are creating bleeding-edge technology to solve some of the most complex logistical challenges on Earth.
- Experience managing a team of UX Researchers
- Fluency with a variety of qualitative and quantitative research methodologies
- Bachelors Degree in Psychology, Human-Computer Interaction, Social Science or other relevant field
- Graduate degree in relevant field
- Familiarity with new research tooling that incorporates natural language, generative AI, and search
- Prior experience leading organizational transformation
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue – 199,200.00 - 269,500.00 USD annually
