- Unblock programs that are stuck – whether the issue is technical, organizational, or political
- Hold teams accountable to commitments while maintaining the relationships that make cross-org collaboration work
- Continuously refine operating mechanisms – knowing when a process is helping and when it's become overhead
- 10+ years of engineering experience
- 7+ years of technical product or program management experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience managing programs spanning engineering department with complex cross-dependencies, concurrent workstreams, and VP/Director-level stakeholder management
- Experience actively participating in and driving architecture and design decisions (design patterns, reliability, scaling) — with the technical depth and engagement to challenge, contribute, and unblock rather than simply reviewing from the sidelines
- Demonstrated ability to decompose ambiguous, large-scale platform initiatives into executable program plans with clear milestones and dependency chains
- Knowledge about Cloud operations and Architecture at scale
- Strong understanding of AI/ML, LLMs, and agentic systems — with a track record of applying these technologies to improve team productivity at the program, process, or development level
- Strong written communication skills with experience authoring narratives, program strategies, and technical documents for senior leadership audiences
- Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
- Experience with device-side technologies: operating systems, device operations, OTA updates, firmware delivery pipelines
- Knowledge of capacity planning, forecasting, and infrastructure scaling
- Experience with language-side server architectures (NLU, ASR, TTS, or LLM inference serving)
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale – 203,500.00 - 275,300.00 USD annually
USA, WA, Bellevue – 177,000.00 - 239,400.00 USD annually
USA, WA, Seattle – 177,000.00 - 239,400.00 USD annually