ServiceNow Sr. Business Analyst (Now Assist)
Accenture Federal Services, Springfield, VA
The role
Accenture Federal Services is seeking a ServiceNow Senior Business Analyst to join the team. The ideal candidate will perform business analysis activities for ServiceNow implementations supporting the Hadlock contract, providing analytical rigor and structured process insights to support requirements development, process optimization, and user adoption. Apply modern process improvement techniques collaborating closely with both functional and technical stakeholders. Takes increasing responsibility for requirements definition, stakeholder engagement, and contributing to solution validation within Agile delivery models.