- Bring 4+ years of professional software engineering experience.
- Bring extensive development experience with Python and unit testing using PyTest.
- Have solid working experience with PHP and some experience with JavaScript, preferably Vue, along with their respective unit testing frameworks.
- Have experience using SQL databases, Git, CI/CD tools, Docker, SQLAlchemy, and cloud computing platforms, with AWS preferred.
- Have strong knowledge of AI-assisted development practices and a proactive approach to keeping pace with advancements.
- Can read and navigate unfamiliar code and work across systems you did not build.
- Can work autonomously on ambiguous problems without a local engineering team alongside you.
- Have experience with ticketing and diagnostic tooling such as Zendesk and Jira, application logs and monitoring, and SQL investigation against production data.
- Stay aware of current industry trends in technology, performance, and software development tools and practices.
- Communicate effectively with both technical and non-technical audiences.
- Bring advanced problem-solving skills, with the ability to investigate complex Level 3 tickets, identify root causes, and develop practical, sustainable solutions.
- Bring advanced collaboration skills and work effectively with Support, Engineering, Product, QA, Infrastructure, and Customer Success.
- Bring advanced customer focus, understanding customer impact and prioritising solutions that restore service and reduce disruption.
- Have a background in Computer Science or Engineering, or demonstrate equivalent learning through professional training or technical programmes.
We believe great work should be rewarded. Here’s how we show our appreciation:
🏡Choose your own 2 days/week in office, 3 days WFH
💰 Competitive salary + company stock (RSUs)
🧘 5 Wellness days per year
💳 $1,000/year flexible benefits package
👶 Company-paid parental leave
🧡 2 days company-paid volunteer leave to support causes you care about
🍕 Team lunches, events & wellness activities
🤝 A genuinely open, inclusive, and collaborative culture
💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.
Belonging matters
We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.
Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: people-anz@alayacare.com We do not accept unsolicited CVs from Recruitment Agencies.