Who You Are
As an AlertMedia Product Manager you will have a primary role in setting the vision for our products while also playing an integral part in the day-to-day activities to make the vision a reality. Every day you’ll employ your ability to move smoothly between cross-functional teams, inspiring, learning and leading. Time with customers will be one of your best sources of improvements and new feature ideas. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to our rapid growth.
You are passionate about your products, and maybe even a little obsessive. You see both the forest AND the trees. You are energetic, empathic and earnest. Collaborating with people across different functions comes naturally to you. You are known for your willingness to share information and having no ego. You refuse to give up when the path isn’t clear.
When a critical event unfolds, the hard part is rarely knowing that something happened — it is understanding the impact and coordinating the many steps, people, and systems that have to move in the right order, quickly, and often all at once. AlertMedia is transforming how organizations use AI and data to turn response into action, and this role will lead that effort.
Required
- 3+ years of product management experience in B2B enterprise software, including owning a product or major product area end to end — discovery, delivery, and measurement.
- Experience leading an established or emerging product or major capability: iterating and evolving a product to fit ever-changing market needs.
- Prior experience working on agentic and/or AI-native products — workflow automation, interactive assistants, integration platforms, agentic tooling, or similar.
- A working understanding of how AI and LLM-based capabilities are designed into products, including where they add leverage and where they need guardrails.
- A systems mindset – you naturally think in terms of workflows, dependencies, triggers, and how the pieces of a process fit together.
- Strong analytical judgment and comfort making decisions from incomplete or conflicting information.
- Advanced written and verbal communication skills, with the ability to hold a technical conversation with Engineering and a strategic one with an executive on the same day.
- Comfort with tools like Jira, Confluence, and product analytics software.
- A collaborative, no-ego approach and the ability to manage multiple priorities in a fast-moving environment.
- Resourcefulness – you keep going when the path is not clear.
- Energetic, empathetic, and earnest, with a consistent record of delivering quality work on schedule.
- Familiarity with Agile delivery, APIs, system integrations, and data pipelines.
- Experience in critical event management, emergency communication, security, safety, or business continuity, or with the teams that run them, is a plus.
- Experience with product enablement or go-to-market support.
Location: Strong preference for Austin, TX candidates, but open to remote US based candidates. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.
Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.
Why this role matters
Our customers rely on us to help them keep their people safe and their business running. When we get it right, a response that used to take a dozen manual steps and several anxious people happens quickly and correctly — and a team gets to focus on the situation instead of the software.
We are looking for someone who wants to build on that and make it possible for many more teams to respond well under pressure. If that is the mission you want to spend your time on, we would like to talk with you.