Design at Alloy decides which problems are worth solving and then solves them. Product Designers own the end-to-end jobs our customers hire Alloy to do, like building and testing fraud policies, investigating cases, and responding to sudden fraud attacks, even when those jobs span multiple features, teams, and systems. We are working to make complex business software that feels like a consumer-grade tool our users love.
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.
What you'll be doing
As a Senior Product Designer you will move across Alloy's core workflows wherever the most important user problems are. You'll find the problems worth solving, build the case for them, and see the solution all the way through to adoption.
- Own end-to-end jobs to be done across the Alloy product, building deep expertise in fraud, compliance, and how risk teams actually work through product usage data, customer conversations, and support context
- Identify the user behaviors most important to change, build a theory of success for each change, and track progress with data
- Set a vision for your workflows and build the business case for it, shaping roadmap decisions with Product Managers while delivering value in increments
- Pick the tool that gets to the outcome fastest: a whiteboard to align, a deck to persuade, Figma to explore, or the code itself when building is the quickest path
- Partner with engineers from first concept through handoff, and rigorously QA your work, accessibility included, before it reaches customers
- Plan each release, put it in front of early adopters, and use their feedback to take features to general availability
- Raise the craft bar across information architecture, interaction design, visual design, and UX writing, evolve Alloy's design system, and sharpen the team's work through critique
Who we’re looking for