Senior Product Manager II - Identity & Access Management

As enterprises accelerate digital transformation, identity security has become the frontline of platform trust. This role exists because Appian is scaling its authentication and authorization capabilities to meet zero trust demands from the world's most security-conscious organizations. You will shape how the platform handles federated identity, modern protocols, and seamless user experiences in highly regulated environments.

The IAM Product team is on a mission to secure every identity, authentication flow, and access point that connects Appian to the enterprise. This team operates with high autonomy and directly influences how global enterprises trust and deploy AI-Powered Process Automation at scale. Your work will define how millions of users authenticate securely across mission-critical workflows.

• Lead the end-to-end IAM product roadmap, defining priorities that balance enterprise security requirements with developer and end-user experience
• Partner with Engineering to evaluate, design, and enhance authentication and authorization capabilities including native authentication and support for SAML, OIDC, OAuth 2.0, SCIM, and federated identity frameworks
• Execute discovery and requirements gathering with enterprise customers to understand identity provider integrations, compliance needs, and zero trust adoption patterns
• Architect product specifications and user stories that translate complex identity protocols into intuitive, scalable platform features
• Drive cross-functional alignment with Security, Engineering, Sales, and Customer Success to deliver authentication features that accelerate enterprise adoption
• Analyze product performance metrics, customer feedback, and competitive positioning to continuously improve IAM capabilities and reduce friction in authentication flows

• Bachelors degree in Computer Science, Engineering, Information Systems, or a related technical field
• 4+ years of experience as a Technical Product Manager with a proven track record of successfully managing products that involve identity and access management
• Deep experience with identity and access management, user authentication, or identity provider software in enterprise environments
• Strong technical proficiency with authentication protocols including SAML, OIDC, OAuth 2.0, SCIM, and federated identity architectures
• Demonstrated ability to collaborate with engineering teams to define technical requirements and deliver secure, scalable authentication solutions

• Knowledge of zero trust architecture principles and implementation strategies
• Experience working with cloud identity providers such as Okta, Azure AD, Ping Identity, or Auth0
• Background in cybersecurity, compliance frameworks, or enterprise security product management
• We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.

This role is based at our Chennai office in DLF Downtown Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Own the Identity and Access Management product roadmap and deliver enterprise-grade authentication features that secure every connection between Appian and the enterprise.

Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com.

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