Engineer, Total Product Support
ASM, US > Arizona > Phoenix +1
The role
This role puts you at the center of new product development, acting as the system‑level expert who bridges engineering design, manufacturing readiness, and customer success. If you enjoy deep technical ownership, cross‑functional collaboration, and seeing your work directly impact customer fabs worldwide, this is a unique opportunity to make your mark.
What you will do
As a Total Product Support Engineer, you’ll own some of the most important phases of a product’s lifecycle—from first build to first customer success:
- Serve as the system‑level expert for ALD product support during new product development
- Partner closely with Hardware, Electrical, Controls, Process, and Software engineering teams to develop deep system knowledge
- Influence product design by providing customer‑focused input on preventive maintenance, serviceability, and design for manufacturability