TechOps Engineer
AutoTrader.ca, Toronto, ON (Canada)
The role
This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales.
What you will do
- Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements
- Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required
- Manage ticket escalations to 3rd party providers
- Complete special projects as requested