Site Reliability Engineer (SRE) (GovTech)

The role

We are seeking a skilled and passionate Engineer to join our team to build and operate a Whole-of-Government (WoG) runtime platform.

As a Site Reliability Engineer, you will be responsible for designing and operating GitLab, AWS and Kubernetes-based infrastructure and solutions that power our platform, to ensure the stability, scalability, and performance of our runtime platform.

What you need

Requirements

Bachelor's degree or Diploma in Computer Science, Engineering, or a related field (or equivalent experience).
Proven experience as a Site Reliability Engineer or similar role, with a strong background in containerization, orchestration, and cloud-native technologies.
Proven ability to troubleshoot and resolve complex technical issues in containerized applications.
Demonstrated experience with incident management, including post-incident reviews and continuous improvement.
Strong documentation skills and experience in knowledge sharing across teams.
Deep understanding of AWS, Kubernetes (including AWS EKS), and operational best practices, with familiarity in multi-cloud or hybrid environments.
Solid grasp of networking, security, and storage in both AWS and Kubernetes contexts.
Experience integrating Kubernetes with AWS cloud technologies (e.g., Secrets Manager, Load Balancers) and using infrastructure-as-code (Terraform or similar).
Hands-on experience with containerization tools (Kubernetes, Kustomize, Helm) and automation scripting (Go, Python, Bash, or equivalent).
Ability to write and maintain automated tests or conduct thorough manual testing for automation scripts, ensuring the reliability and effectiveness of automated solutions.
Familiarity with CI/CD tools (GitLab CI/CD, ArgoCD) and version control systems (Git).
Experience with observability/monitoring tools (Prometheus, Grafana, ELK Stack) and defining SLOs and Error Budgets.
Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) are a plus.
Experience with developing Kubernetes operators using Go, service mesh technologies, and Chaos Engineering is a plus.

Soft skills

Proactive in identifying problems and recommending strategic solutions.
Excellent problem-solving skills with a robust analytical mindset.
Clear, concise, and effective communication skills; adept at collaborating across crossfunctional teams, including development, security, and customer-facing groups.
Ability to remain calm and effective under pressure, especially during incident response.
Adaptability to rapid change with a continuous learning mindset, sharing knowledge to foster team growth.
Customer-focused with the ability to translate technical insights into understandable, actionable guidance.
Leadership and mentoring capabilities, contributing to the development of a resilient and collaborative team environment are a plus.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Site Reliability Engineer (SRE) (GovTech)

The role

Site Reliability Engineer (SRE) (GovTech)

The role

What you will do

What you need

Requirements

Soft skills

Observability & System Health

Production Support & Incident Management

Security & Compliance

Maintenance, Optimisation & Performance

Strategic Customer Engagement

Knowledge Sharing & Documentation

Continuous Learning & Innovation

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Company facts

AvePoint