Senior Product Manager

The role

We're looking for a Senior Product Manager with 5+ years of product management experience and meaningful experience in healthcare or health tech to help us turn complex healthcare operations into simple, scalable products.

This is a highly hands-on, customer-facing product role. You'll work directly with health center executives, frontline teams, engineers, operations, and the founders to deeply understand problems, identify what we should build, and drive products from discovery through launch and iteration.

What you need

5+ years of product management experience, with meaningful experience building products in healthcare or health tech.
Experience owning meaningful products or workflows from discovery through launch and iteration, rather than primarily managing requirements or a backlog.
Strong understanding of healthcare operations and the complexity of building products involving patients, providers, payers, clinical teams, and administrative staff.
Exceptional customer-facing skills. You're comfortable leading working sessions with healthcare executives and frontline teams, asking the right questions, challenging assumptions respectfully, and turning messy conversations into clear product ideas and decisions.
Demonstrated ability to conduct strong customer and user discovery, identify the underlying problem behind a request, and translate insights into scalable solutions.
Strong product and user experience judgment. You care about making complex workflows feel simple and intuitive and can recognize when a product experience is confusing, overly complicated, or solving the wrong problem.
Strong business judgment. You understand how product decisions connect to customer value, adoption, scalability, and company priorities—not just feature delivery.
Experience working closely with engineers and translating ambiguous customer and business problems into clear product direction and requirements.
Comfortable working with modern AI tools. You regularly use tools such as ChatGPT, Claude, Cursor, Claude Code, or similar tools to work faster across research, synthesis, prototyping, and product development. You don't need to be an engineer, but you should be curious about what's possible with AI and comfortable experimenting with new tools.
Strong analytical skills and comfort using both quantitative and qualitative information to evaluate product performance and make decisions.
Excellent written and verbal communication. You can communicate clearly with engineers, healthcare executives, frontline staff, customers, and founders.
Ability to operate effectively in ambiguity. You can create structure where none exists, make decisions with incomplete information, and move quickly without waiting for a perfect playbook.
Strong ownership mindset. You care about whether something actually works for the customer—not simply whether the feature shipped.

What we value

Customer Obsession: You want to understand how the work actually happens. You get close to users, ask questions, observe workflows, and care about solving the real problem—not simply delivering the requested feature.
Product Judgment: You can simplify complexity and make thoughtful tradeoffs between customer needs, usability, scalability, speed, and business impact.
Business Judgment: You understand that not every customer request should become a feature and can connect product decisions to the broader company strategy.
AI-Native Mindset: You're comfortable using emerging AI tools to research, synthesize, prototype, and work more effectively. You treat AI as a tool to move faster—not a substitute for judgment.
Bias Toward Action: You don't need months of research before testing an idea. You find the fastest responsible way to learn, get feedback, and iterate.
Clarity: You can walk into an ambiguous customer conversation and leave with a clear understanding of the problem, the desired future state, and what should happen next.
Ownership: You see things through. Shipping is a milestone, not the finish line.
Systems Thinking: You understand that healthcare workflows rarely exist in isolation and think through downstream effects, handoffs, edge cases, and operational realities.
Learning Agility: You can quickly learn a new healthcare workflow, customer environment, technology, or AI tool and apply that knowledge effectively.
High Standards: Healthcare users need products they can trust. You care deeply about quality, usability, reliability, and the details that determine whether a workflow succeeds.

WHY JOIN US?

Build with Purpose: Your work will directly support organizations serving underserved communities, helping keep patients covered while reducing the administrative burden on care teams.
Build Directly With Customers: You'll have unusually close access to healthcare leaders and frontline teams and work alongside them to turn real problems into products.
Own Meaningful Product Problems: You'll tackle complex, high-value healthcare workflows where great product thinking can eliminate hours of manual work.
Shape the Product: We're early enough that you'll have significant influence over what we build, how we build it, and how our product organization develops.
Use AI Where It Matters: Help us apply AI and automation to real healthcare problems where the impact can be measured in better patient access, less administrative work, and stronger operations.
Small Team, Big Ownership: You'll work closely with founders, engineers, customers, and operations, with significant autonomy and responsibility from day one.
Real Traction, Early-Stage Opportunity: Join a seed-stage company with paying customers and clear market demand while there's still significant opportunity to shape the foundation.

Senior Product Manager

The role

Senior Product Manager

The role

What you will do

What you need

Strongly preferred

What we value

How to apply

About Pear VC

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