- Customer-facing strength. You can sit across from a customer, converse credibly, and earn trust quickly, including with skeptical stakeholders. You decompose ambiguous, sometimes politically loaded business problems into a concrete plan, communicate clearly with both technical and non-technical audiences, and push back when a request is feasible but wrong.
- Integration fluency. You understand and can shape integration patterns: how to connect an agent to a customer's APIs, endpoints, and protocols, design clean tool schemas, and handle auth, errors, and edge cases so tool calls are reliable. You validate bespoke, sometimes under-documented customer APIs before an agent depends on them, and you're comfortable with external and third-party systems beyond the customer's own stack.
- Prompt and instruction craft. You can shape LLM behaviour through structure, instructions, and examples, you write instructions that are unambiguous and easy to follow, and you know why a prompt fails. You work eval-first, and you bring product taste: a feel for what a good conversation sounds like, not just what passes the tests.
- Nice to have: general-purpose coding experience (TypeScript, Python, SQL); prior forward-deployed, solutions engineering, or customer-embedded work; conversational AI, voice, or contact center domain experience; experience with LLM evaluation tooling and observability.
A computer science degree or a software engineering title is not required. If your background is systems administration, integration engineering, technical support, or anywhere else you learned how systems talk to each other by taking them apart, we want to hear from you.
For all full-time employees, we offer
🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal
🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them
📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar
🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build
📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company
Our Values
Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.
Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.
Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.
Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.