Founding Forward-Deployed Engineer
Sandstone, New York, New York
The role
We’re seeking Founding Forward-Deployed Engineers (FDE) to serve as the technical face of Sandstone for a cohort of in-house legal teams post-sale, owning engagements from onboarding through adoption, expansion, and renewal.
Our FDEs are fully ambidextrous: they sit on our Post-Sales team and they also meet or exceed the technical caliber of our core software engineers. Our Post-Sales team is relentlessly focused on customer outcomes, while our core engineers are relentlessly focused on executing the product roadmap. Sometimes those are the same thing - in a perfect world, our product roadmap would always be seamlessly aligned with what is needed for customer success. The reality is that often the two are not perfectly aligned, however. Discerning and navigating the difference - in real time on a customer call - is the essence of success in this role.
This is not a sales role. This is a systems and outcomes role — owning how Client readiness translates into strong adoption, retention, and expansion.