Staff Site Reliability Engineer

We’re a healthcare technology company with two products: a SaaS platform and a two-sided marketplace. Both operate under strict regulatory requirements. This role focuses on the SaaS product, the one our customers depend on to run their day. When it’s down, they feel it.

As a Staff Site Reliability Engineer, you’ll set technical direction for the infrastructure and core systems behind that product and own the results: availability, stability, and the ability to scale. You’ll work closely with engineering leadership, architects, and operations, serve as the go-to expert across our multi-cloud environment, and raise the operational standard for the engineering organization. That means giving architectural guidance on enterprise infrastructure, evaluating new technologies before we adopt them, and defining the practices other teams follow.