Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.
Position Overview
The Information Technology (ITS) team at CRA is currently a Global team of 40 professionals dedicated to enhancing, maintaining, and developing the firm's technology infrastructure and security. The team is comprised of four functions: Service Delivery & Telecom, Enterprise Application Solutions, Infrastructure, Networking and Cloud Services and Security. Information Technology staff are based in the Boston, Chicago, London, Munich, New York, Oakland, and Washington, DC offices.
Mainly a Microsoft house, CRA is looking to maximize the performance of our on-premise systems and hybrid infrastructure, meaning experience with cloud technologies is essential for this role.
The Systems Engineer is a broad and varied role which provides a fantastic opportunity to develop existing skillsets and get hands-on experience with new technologies in a fast-paced production environment. Typical Systems Engineer responsibilities include:
- Install/configure, operate, maintain and troubleshoot systems hardware and software in a Global Windows server environment;
- Install/configure, operate, maintain and troubleshoot Windows Servers;
- Install/configure, operate, maintain and troubleshoot VMware vSphere, vCenter, and ESXi;
- Provide Level 2 support to the Service Delivery team;
- Active Directory and Entra Administration, Group Policy & RBAC;
- Automate common administrative tasks;
- Rotate off-hours on-call support;
- Complete fast-paced and high-volume work order requests.