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What you will do
- Define and own the research practice for Platform, setting the vision, strategy, prioritization, and engagement models that connect customer insight to product and design decisions across the organization.
What you need
- 10+ years of professional experience in user research and product design, including setting research vision and leading research for complex, technical, or platform-scale products and systems.
- Demonstrated ability to operate at a strategic level, shaping product direction and influencing senior cross-functional and executive stakeholders through research-driven insights and compelling design presentations.
- Expert-level proficiency in design and prototyping tools (Figma or equivalent), with the ability to produce polished, high-quality deliverables that communicate customer experience and product direction to leadership.
- Strong command of qualitative research methods, with proven judgment about which methods fit which questions, and demonstrated ability to uplevel methods and introduce new approaches to solve ambiguous problems.
- Track record of building research practices, operating models, or measurement programs (such as recurring CSAT or voice-of-customer programs) that scaled impact beyond a single team, and driving design system adoption and contribution across a product area.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
Annual base salary range (excluding equity and bonus)
Team/ Role Paragraph
As a Staff Design Researcher on the Platform Design and Research team within the Platform group, you'll set the research vision and practice across the systems, tools, and infrastructure that power Coinbase. This team works across Identity, Payments, Developer Experience, Financial Infrastructure, Compliance, and other foundational areas. You'll define how Platform understands its customers, combining deep research with hands-on design to translate ambiguous problem spaces into clear product opportunities, high-quality deliverables, and shipped solutions.
$216,790—$228,200 USD
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
About Coinbase
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase.
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Source: the Coinbase Greenhouse job board. We last checked this job 3 h ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
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Company facts
- Money raised
- $505MSum of funding rounds on record
- Newest round
- Series EOct 30, 2018
Funding records can have errors and can be missing. The company page has the links.
- Open tech jobs
- 131
- With posted pay
- 98%
- Median posted base
- $191K–$225K
Compared with similar jobs
This base pay is above the median for staff design jobs that are remote in the US.
- Median
- $210K a year
- Other jobs in the group
- 36
We compare the middle of each posted range. This is base pay as posted. The group does not include this job.